I finally decided to suck it up and buy a new bow this year. I did the research as I normally do going to the internet and comparing every bow I can find. I then put a spread sheet together of all the 2014 compound bow manufactures. Since I have been a diehard Hoyt owner for the past 3 bows so naturally I was out this time to buy another Hoyt. I specifically was looking into a Hoyt Spyder. Second but possibly more important I was trying to find a new bow shop shop to go with. On a recommendation from a friend I went into a fairly new archery shop, SunRy’s Archery, to start my search. I did do some research on line and was familiar with the different Hoyt offerings but I was surprised to see that this archery shop did not carry Hoyt. When talking with the guys they said it was because of the location of the shop and that another store was already servicing Hoyt in that area. Given, in my mind, the top bow manufactures are all more bow that what is needed for hunting, I decided to try out two of the other Brands Sunry carried, Bowtech and Mathews.
Derek and Ryan were more than helpful and really patient with me since I take forever to compare bows. With the research I did I knew I wanted to try 5 different bows: Mathews Creed xs, Mathews Chill R, Bowtech RPM 360, Bowtech Overdrive, and Bowtech Experience. I shot each of the bows with the exception of the RPM 360 due to it not being on the market yet. At the end I was still undecided, mostly because the RPM 360 was not out and I wanted to try a Hoyt. The guys told me the RPM 360 was going to be at the store in a couple of weeks so I decided to wait for it to come in before making a decision. I left the store with 2 feelings; the guys we awesome to deal with, and I wished they carried Hoyt. I knew when I left, that even though I wanted a Hoyt I would have a hard time not buying from Sunry because of the outstanding service.
A couple of days later I will admit I did stop in the competitor to try the Hoyt, but within 2 minutes of being in the store it became obvious that the service was not going to be what I expect. Since I take a lot of value in service I left the store and began the wait for the RPM 360 to come out. After a couple of weeks true to their word I got a call saying the Bowtech RPM360 was in and to stop in to try it out. I went in the next day and shot it. Although it was a super fast bow I did not like the feel compared to the others. They did tell me at a shorter draw length the 360 had a better feel. I then shot the other bows I had previously shot and narrowed it down to the Bowtech Experience. I told them I wanted it and left it for them to set up for me and add a couple of extras that I did want. I picked the bow up today completely set up and ready to go. While I was there I also added a few more things on the bow and then started the search for some arrows. Derek educated me on all the arrows they carried. He spent a lot of time giving me the pros and cons of each arrow.
During my time at the archery shop I spent a lot of time trying out each bow, choosing my arrows and adding on my extras. The guys there really took the time to show me everything I wanted to see and did not pressure me to buy anything. Since I am a person that really likes customer service I would recommend Sunry Archery to anyone looking at buying a bow or needing anything for your bow.
Although I started writing with the intent of comparing the bows I shot it quickly turned into a service means a lot discussion. With the competition of the top manufactures being very high, great customer service really helps tip the scales. To all the manufactures that SunRy’s Archery carries, you have a great company selling your product, and to the others make sure you have good company’s selling yours.
To Sunry Archery Specifically Derek and Ryan, Thanks for a great experience, pun intended, in buying my Bow tech Experience
I agree with your point in this post. Hunting enthusiasts take time out to find the best gears that they can use for their adventure and with the wide range of options from where they can choose from, customer service plays a crucial role on their decisions and it can be the factor that will make them decide if one gear is a good choice or not.